Frequently Asked Questions
Online Grocery Orders
It will either be marked as PENDING (prior to monies being applied); PROCESSING (fulfillment stage), READY TO SHIP (pending port delivery), or SHIPPED (delivered to the port for sailing).
Package and Cargo Shipping
- Click the “My Account / Order Status” link at the top right side of our site.
- Enter your email address.
- Select “I am a new customer”.
Click the “My Account / Order Status” link at the top right-hand side of our site to edit your account information.
Island Bargains shipping charges are based on cubic measure. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you see your shipping charges prior to payment.
Click the “My Account / Order Status” link at the top right-hand side of our site. Under the login box, you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.
Please click here to login to your account for more information on returning an item.
Please see our Terms & Conditions for complete details regarding our return policy.
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right-hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
All cargo shipped by Island Bargains, LLC, is subject to Shipping Insurance, based on the value of the goods. Shipping insurance is calculated at 1.5% of the value of goods to be shipped. Coverage commences from the time the goods leave the shipper and continues in force during the ordinary and customary course of transit to the final warehouse destination.
Island Bargains will not be held liable for loss of a shipment, damage to a shipment or delay caused by any events we cannot control; including but not limited to acts of God, the acts of another carrier or a third party with whom we contract, or the action of omissions by any governmental or public authority (including but not limited to customs or health officials), or omission by anyone outside Island Bargains. Island Bargains reserves the right, without admitting liability, to refund transportation charges or other charges at its sole discretion, but is not obligated to do so.
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
Shipping and Fees
To see if Island Bargains is currently shipping to your island, review our shipping rates page to find your country or log in to your account to check.
Island Bargains accepts VISA, MASTERCARD, DISCOVER, and WIRE TRANSFERS. CASH payments are also available on most islands*. Please contact the agent for your island for details.
Packages ship out each week as they arrive. As most all shipments include Customs clearing fees, there is no need to hold or consolidate. Consolidation is available for commercial accounts or full container loads only. Island Bargains shipping rates are based on cubic measure. To view, your island rates login into your account or create a free account.
To purchase a gift certificate for someone, login to your account. If you are the recipient of a gift certificate and would like to redeem your gift certificate, login, or create an account.
To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart, you’ll see a box where you may enter your coupon code.